The Hassle of Paying Bills in Africa & How Mula is Changing This

Every end month comes with the hassle of paying all your bills. The genesis is always, remembering which bills to pay before disconnection, the various account numbers, the actual amounts, last but not least, the actual payment process. For most of us, it’s hard enough keeping an accurate track of when the water bill is due, electricity, internet, postpaid line, PayTv amidst all the work deadlines or parenting duties.

Utility bills, like taxes, or having a dental procedure, are one of those pesky things we can’t avoid in life. Unlike the latter, paying utility bills can be a real pain especially nowadays when we seem to be virtually paying for everything except air.

Picture this scenario, it’s the 6th of the month and your electricity bill or water bill is already due. You can’t seem to remember where you wrote that meter number! You spend almost 10 mins scrolling through your phone looking for that meter number. Woe unto you if you have more than three bills to pay every month.

The Monthly Headache of Paying Bills

To many living in the urban cities within the African continent, although most  service providers such as water or electricity companies have incorporated various payment options such as the use of mobile money,  or mobile banking, for the busy, mobile and connected consumers, this convenience is still not enough as many of these services are only available via USSD or needs one to install an app for each service.

Gone are the days when we didn’t mind installing as many apps as we needed, there is a deluge of apps and nowadays, for every app we want to install, we have to make the decision on which one to remove. Having a single app or service that allows us to pay all our bills has become an absolute necessity.

Comprehensive Bills Management

Shouldn’t there be a way, nay, a service that can keep a track of all these utility payments so that consumers don’t have to struggle with excel sheets or reminders or worse, getting to their house late in the night after a hard days work only to realize that their electricity and water was disconnected.

Shouldn’t the service whether in form of a mobile app or USSD service be able to remind you that your bills are due, when, how much and ultimately, enable you make all those bill payments from one place regardless of whether you are paying from any of the mobile money services, your bank or via a debit/credit card.

What is Mula Pay?

Mula Pay is a cashless payment and airtime purchase service built by Cellulant that helps you manage and pay your bills as well as buy airtime in a simple, fast and secure way for consumers and business across 33 countries in Africa. Mula is coined from a common and widespread slang term for money.

Currently available on Google Play, on USSD via *369# and soon on IOS, Mula brings all payers and all payees around payments under one platform providing that crucial linkage between all these players in a seamless way that enables quick transactions. It is also the fastest way to purchase airtime across multiple mobile operators.

The current version of the Mula mobile app

The current version of the Mula mobile app

Who is Mula Pay For?

Whether one is paying their Kenya Power prepaid bill using M-Pesa in Nairobi or in Ghana paying for their DStv using their Ecobank account or in Zambia buying airtime for their dual sim phone, Mula Pay caters to consumers and business alike.

For consumers, Mula Pay offers a simple, efficient and fast way to manage the whole process of paying bills monthly. No more reminders and excel sheets.  Unlike other existing utility payment services, many current Mula Pay customers have praised the service’s ability to send them reminders via SMS on due payments as well as enabling them to pay using different payment options such as mobile money, direct bank, debit or credit cards.

For Business across Africa, Mula Pay is the best way to accept digital payments in various forms from your customers regardless of their physical location. Mula Pay enables businesses to collect payments from customers using several payment methods without having to figure out the nuts and bolts of it all. Mula Pay collects all these payments on behalf of business whilst providing real-time visibility on all transactions including monthly reconciliations.

Download the Mula for Android app today or dial *369# and discover the easiest way to pay your bills and airtime. In the 2nd part of this article, we look at how Mula works.

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